Support

Open the Packs screen (or Settings) and tap Restore purchases. Sign in with the same Apple ID or Google account you bought with, and connect to the internet. Your packs return and their sessions download for offline use. If something is missing, email us with the pack name. Please do not send receipts, payment details or passwords.

On iPhone and iPad, yes: packs support Apple Family Sharing. Family members need to be in your Apple family group and have sharing turned on for purchases, then tap Restore purchases in the app on their own device. If you leave the group, they may lose access. On Android, Google Play Family Library does not share in-app purchases, so a pack belongs to the Google account that bought it. You can restore it on any Android device signed in to that account.

No. Packs are one-time purchases. There is no account, no sign-up and no ads.

Check these in order:

1. In the app, make sure the reminder is on and the time is what you expect.
2. In your phone's Settings, open this app and make sure Notifications are allowed.
3. Turn off Focus, Do Not Disturb or battery saver modes that block notifications.
4. On Android, allow "Alarms and reminders" or unrestricted battery use for the app if your phone limits background tasks.
5. Turn the reminder off and on again, then restart your phone.

Yes, once the recordings are on your phone. The first course is built in for the default voice, Brittney, and the timer, breathing and sounds work offline. The rest of Brittney's sessions for your packs, and any other voice you choose, download while the app is open (on Wi-Fi only by default; change it on the Voice screen), then play offline. Until a recording is on your phone, your phone's own speech voice reads the session. You need the internet to download, buy or restore.

This app is not a crisis service or a medical tool. If you are in danger or thinking about harming yourself, contact your local emergency number now. In the United States, call or text 988 (Suicide and Crisis Lifeline). Outside the US, find a local line at findahelpline.com. The app also shows crisis information if what you write in the check-in suggests you may be struggling.

Yes. It is processed on your device and not sent to us. The microphone is only used when you tap the microphone button, and typing always works. If you tap Report this note and confirm, the note the app wrote and which method wrote it are sent. The note may reflect what you wrote. See the privacy policy.

Sessions and sleep sounds should keep playing with the screen off. Check that the volume is up, the phone is not on a battery saver mode that stops audio, and that you have the latest app version. If it still stops, email us with your phone model and system version.